Dune HD SmartBox 4K

Discontinued. See new model:

Dune HD SmartBox 4K Plus

Compact 4Kp60 HDR Media Player and Smart TV box on Amlogic S905L

Unique hybrid Dune HD (based on Linux) + Android software. Low cost solution.

Key Features

4Kp60 and HDR support: Next-generation 4K Dune HD media player with 4Kp60, HDR, BT.2020, HDMI 2.0a

Unique combination of Dune HD and Android ecosystems: Famous Hi-End Dune HD GUI running simultaneously with Android OS

Super-smooth GUI: 2x more smooth than in previous-generation Dune HD media player models

Advanced GUI features: My Collection, Movies catalog, advanced file browser with movie recognition, TV browser with Extended EPG, and more

Flexible media player: Play various file formats from any source (including NFS and SMB)

Dune HD Android Playback Accelerator: Intellectual management of Android OS resources to ensure high-quality media playback

Widevine Level 1 DRM: Enjoy premium online video services with High Definition video quality

Rich connectivity: Ethernet, Wi-Fi 802.11n 2.4 GHz

Smart Home: A lot of options for integration into Smart Home and Home Automation systems

Compact remote control: compact IR remote control

Specifications

OS: Android 6.0.1

Media processor: Amlogic S905X/L SoC

RAM: 1 GB

Flash memory: 8 GB

Wi-Fi: 802.11b/g/n: connect to your local network via air

Casing: plastic

Power supply: external

Power: DC 12V (1A), AC 100-240V

Dimensions (W x H x D): 101mm x 26mm x 101mm

Remote control: Dune HD Slim IR Remote

Connectivity

Media sources: External HDDs (USB), USB devices (USB flash drive, USB card reader, etc), built-in micro SD card slot, PC and NAS in local network (SMB, NFS, UPnP/DLNA, HTTP), other Internet and local network media sources

Micro SD card slot: conveniently use SD memory cards

2x USB 2.0 host: conveniently connect USB HDDs, USB flash drives, USB card readers, USB hubs and other USB devices

HDMI 2.0a output: output any video signal up to the most modern 4Kp60 HDR

A/V output (composite video + analog stereo audio)

Ethernet 10/100 Mbit/s: ensure good performance when connecting to your local network via cable

Power input: 12V DC

Media Playback

4K video playback: decode 4K video content in various popular formats including H.265 10-bit up to 4Kp60 HDR

4K video output: output 4K content up to 4Kp60 HDR with pixel-to-pixel precision to 4K TV

4K video formats: H.265 up to 4Kp60 HDR, H.265 10-bit up to 4Kp60 HDR, H.264 up to 4Kp30

HEVC: play video encoded using the latest H.265 codec. 2x picture quality increase over H.264

HDR support: play video in the newest HDR (High Dynamic Range) format. Superb picture contrast and details

10-bit color encoding: play video encoded using the newest 10-bit H.265 standard (1 billion of colors)

Video output modes: wide range of supported output resolutions and framerates up to 4Kp60

Video output framerate: automatic (according to the played content) and manual; 23.976 Hz support

Auto framerate: output video with original framerate to ensure absolute smooth playback for all kinds of content

True 24p output: ensure perfectly smooth playback of Hollywood movies due to full support for 24p (23.976) framerate

Advanced media player: play video in MKV and other modern video file formats, including top quality 4K and HD with very high bit rates (100 Mbit/s+)

Video codecs: MPEG2, MPEG4, XVID, WMV9, VC1, H.264, H.265, H.265 10-bit; support for very high bitrate video up to 100 Mbit/s and higher

Video file formats: MKV, MPEG-TS, MPEG-PS, M2TS, VOB, AVI, MOV, MP4, QT, ASF, WMV, ISO, folders

Video upscaling: high-quality upscaling of SD video content to 4K, Full HD 1080p and other HD resolutions

3D video: play popular 3D video formats, including Side-by-Side and Top-and-Bottom

HLS: ensure the best quality of Internet video using Apple HLS adaptive bitrate streaming protocol

DASH: get access to the newest Internet video services using MPEG-DASH adaptive bitrate streaming protocol

Hi-End music: play music files in various Hi-End audio formats: FLAC, Monkey's Audio APE, WAV/PCM, Super Audio CD, etc

Super Audio CD: play top quality SACD music files in various formats

Audio codecs: MPEG-1/2 layer I/II/III, AAC, LPCM, WMA, WMAPro, FLAC, multichannel FLAC, Vorbis, WavPack, APE (Monkey's Audio), ALAC (Apple lossless), SACD (Super Audio CD), AC3 (Dolby Digital), DTS

Audio file formats: MP3, MPA, M4A, AAC, WAV, WMA, FLAC, Ogg/Vorbis, WavPack, APE (Monkey's Audio), ALAC (Apple lossless), SACD (Super Audio CD), AC3, DTS, DTS-WAV

Subtitle formats: SRT (external), SUB (MicroDVD) (external), text (MKV), SSA/ASS (MKV, external), VobSub (MP4, MKV, external SUB/IDX), PGS (ISO, TS, MKV)

Picture file formats: JPEG, PNG, BMP, GIF

Photo viewer functions: Slideshow, transition effects, picture rotation, zoom, browse playlist, repeat, shuffle

Playlist file formats: M3U, PLS, CUE

Filesystems: FAT16/FAT32 (read-write), EXT2/EXT3/EXT4 (read-write), NTFS (read-write), exFAT (read-write), HFS/HFS+ (Mac OS Standard/Extended) (read-only), BTRFS (read-write)

Widevine DRM: Widevine DRM L1

Smart Home and Home Automation

IP control: integrate the media player with various Home Automation systems via network

Control4: integrate seamlessly into Smart Home installations based on Control4 technology via ready-to-use Control4 driver

Crestron: integrate seamlessly into Smart Home installations based on Crestron technology via ready-to-use Crestron driver

iOS and Android mobile apps: control the media player via applications for iOS/Android mobile devices

Package Contents

Dune HD SmartBox 4K x1

Dune HD Slim IR Remote x1

Batteries AAA x2

Power supply 12V 1A x1

A/V cable 3.5mm-3RCA x1

HDMI cable x1

Quick installation guide x1

Notes

Some of the listed features may not be available in the factory firmware and may require to install a firmware update. The features marked with (*) are in development and are expected to become available in future.

The support for particular media formats and codecs and playback functions may depend on the used application; some formats and codecs and playback functions -- in particular those marked with (**) -- may be supported only in specific applications and may require to install a specific application.

Compatibility of the player with particular media content (files, streams, etc) may depend on specifics of media content encoding, specifics of the configuration of the player and player-connected equipment, and other factors; compatibility of the player with arbitrary media content is not guaranteed.

Compatibility of the player with particular applications (Dune HD plugins or Android applications) may depend on specifics of the application, particular usage scenario, and other factors; compatibility of the player with arbitrary applications is not guaranteed.

Compatibility of the player with particular equipment (A/V equipment, network equipment, storage devices, etc) may depend on particular equipment model, specifics of equipment installation, specifics of the configuration of the player and equipment, and other factors; compatibility of the player with arbitrary equipment is not guaranteed.

Product images may be imprecise and may have some differences in comparison with the real look of the product.

Accuracy of the information is not guaranteed; the information is subject to change w/o notice.

DUNE HD Interface

Famous Dune HD interface: convenient and smooth interface optimized for TV screens and remote controls, developed and polished during many years; now even more smooth than before and with additional features

Direct network access: directly browse and play files stored on PC or NAS in local network via SMB, NFS, UPnP/DLNA

My Collection: organize your movies and TV series into a nice-looking and convenient catalog

Movies catalog: find any movies, even those which are not in your collection, via common unified catalog with detailed movie descriptions, trailers and cross references between movies and persons

Direct links to online video services: quickly start watching a movie via connected video services directly from the movies catalog

Automatic movie recognition: easily view movie descriptions and find related movies when browsing your movies in the file browser

Advanced file manager: easily manage (copy, move, delete, rename, organize, sort) files directly in the file browser

Favorites menu: easily access your favorite items: files, folders, movies, persons, applications, etc

Auto start: configure which favorite item to open automatically on player boot

Recent menu: see what you played recently and easily resume the playback or switch between latest items

TV browser: watch TV channels (Internet TV, when configured) via a convenient Dune HD TV Browser

Extended EPG: when watching TV channels, see extended EPG information automatically downloaded from the Internet (when available for a TV channel)

Links to Movies catalog from Extended EPG: easily view movie descriptions and find related movies, watch trailers, watch movies via connected online video services

Playlists: build playlists from selected items and folders or load playlists from files

Customizable user interface: enjoy a variety of user interface skins, customization options and Jukebox applications

Jukebox applications: use various 3-party Jukebox applications to organize your media collection into a convenient user interface

Dune HD applications: Easily install various applications and plugins with additional functionality from Dune Store or third parties

Plugins and extensions: full support for Dune HD PHP plugins API, Dune HD skins, dune_folder.txt mechanism

Android applications: install any Android applications via App Store or from APK file, and launch them directly from Dune HD interface

Background playback: play music, radio, TV channel or video in background while navigating through any menus of Dune HD interface or even when using any Android applications

Internet browser: view Internet websites on your TV, including video playback directly on web sites (via Chrome web browser)

Shipping and Delivery

Shipping Destinations

We ship to most EU countries, and in some cases we can ship to other countries.

Shipping Methods & Times

We ship all orders from Latvia by services such as UPS and DPD.
Estimated shipping time is up to several business days from the order date (may vary depending on destination country).
Orders are packed and shipped Monday-Friday only.
Orders placed on the weekend or holidays are processed on the next business day.

Shipping Cost and Discount

When shipping to most EU countries, we discount the amount equal to the shipping cost from the product cost, which allows you to make a very good buy and save money. Note: in case of product return and refund, the shipping cost is not returned. In any case, before you submit an order, we clearly indicate the product cost, the shipping cost and the total amount.

Extra Shipping Cost for Specific Locations

In rare cases, when shopping to specific locations, it may turn out during order processing (after the order is paid and submitted), that an extra shipping cost is required to ship to this location. In such a case, we inform you about the need to pay this extra shipping cost; you can pay the requested extra shipping cost or cancel the order and get a refund.

International Taxes, Duties and Customs Fees When Shipping Outside EU

When shipping outside EU, we ship on a DDU (Delivery Duty Unpaid) basis which means import duties, taxes, customs fees and related fees are unpaid. You, the customer, are responsible for all VAT, customs duty, taxes, handling fees, customs clearance charges, and other fees required by your destination country for importing consumer goods. We do not collect these charges at checkout and cannot predict what your particular charges may be. For more information regarding your country's custom policies please contact your local customs office. Designated shipping courier's local country affiliates will charge the recipient all applicable import duties, taxes, customs fees in the local currency at the time of delivery. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and shipping costs will not be refunded.

Important Shipping Information

Orders must be shipped to a physical street address. We are unable to ship to PO Boxes.
The shipping address provided at checkout is where your order will be delivered.
When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.
If you enter the wrong address, please contact us in a timely manner. We will contact logistics personnel to solve the problem.
If you ask to change the address after the order has been placed, we cannot guarantee that your order will be updated.
In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

We assume no responsibility for delayed or rejected orders due to the following reasons:
Delay or delivery failure because of the consignee’s actions, including, but not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
Delay due to force majeure, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
The consignee address is a school, unit, or residential community where the courier has no access.

Tracking Your Order

After the order is shipped, you will receive a notification email containing the waybill number and the link where you can check your package shipment status.
You can also log in to your account to check your order status.

Inspection and Sign

All orders require a signature and proof of ID upon receipt of order.
As DUNE HD products are generally quite valuable, please inspect the package upon delivery. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases, please contact us.
Once you (or someone else on your behalf) signs for the item, we will consider this your acceptance of the package, quantity, and product.
You are highly recommended to check the items according to the packing list during unboxing.
If items are missing or damaged, please contact shop.dune-hd.com within 24 hours after you receive the package so that we can resolve the problem immediately.

Returns and Refunds

Warranty Period

For the items that have been purchased at Dune-Shop.EU Online Shop, the warranty period is 1 year; if you are in EU country, the warranty period is 2 years.

If you are in EU country, we also give you 2 weeks of money-back period. During this money-back period, in case there is any problem with using the product your environment or you don't like the product, you can return the product and get a refund. Note: shipping cost is not returned.

Outside the money-back period, you can return the product only if a manufacturing defect is found.

Return Rules

The warranty period covers only manufacturing defects. By-design functional or software limitations, e.g. limited compatibility with particular media content, limited compatibility with particular applications, limited compatibility with particular equipment, software limitations or software bugs, etc, are not considered to be a manufacturing defect.

In all cases, if a refund is made, the shipping cost is not returned.

Only items that have been purchased at Dune-Shop.EU Online Shop, can be returned. Products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

In all cases, in order to return the product, the following should be ensured:

Product must be in original condition, still new or like-new, without cracks, dents or scratches.
Product must not be damaged by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.) or improper installation or operation.
Product must include all original accessories.
Product must be in original packaging.

If the product does not meet the listed criteria, we reserve the right not to issue a refund.

How to Return an Order:

1. In order to return an order, please reply to your original order confirmation email and request a return for a refund.
2. Shipping instructions will be sent to your email.
3. Prepare the package and shipping documents according to provided instructions.
4. Pack your item safely.
5. Ship your package by dedicated courier service.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
You’ll receive your refund within 5 business days after the return package is received and inspected.

SIA “ATD BALTICS” • Uriekstes street 14A, Riga, Latvia, LV-1005 • VAT Nr. LV40103851765